Developments in Remote Desktop Software


RDMORemote desktop software is fast becoming a very popular tool used by many individuals and organizations in personal and work situations. There are many developments currently happening meaning that this type of software is only going to get better.

Before we go on it is important that you understand what remote control software does and how it is used in today’s world. The basics of this type of software is to create a secure connection between two devices and turn one of them into a remote control so it can operate the other device. Continue reading

Using PC Remote Access Software to Provide Tech Support

unnamedThere are various uses for PC Remote Access Software These programs are commonly used by individuals and businesses to share information, collaborate on work, retrieve data from a remote system and provide remote technical assistance. The last use mentioned is one that is gaining a lot of popularity among users of PC remote access software, due to the fact that it makes providing assistance a lot easier than providing instructions by email or over the phone.

Can Remote Desktop Software always be useful in providing remote technical support? Not in all always. Before you try to use this tool for this purpose you need to know if the remote system is able to boot properly and able to run software as well as connect to the internet. Here is how you can use remote desktop software to help another user with computer problems:

• Install the program on your own computer

You will need to get the software installed on your own computer, since it will allow you to control the other PC remotely. Remote Access software can be purchased in a store, or bought online and downloaded onto your PC. Remote desktop programs for personal and small business use are not expensive and you can often find freeware or free limited-trial versions.

• Install software on remote computer

Remote access software has two parts. One is a “client” part, which is for the “home” computer that will be doing the tech support. The other part is for the “server”, used on the remote computer, which is the one being fixed remotely. You will need to figure out a way to have the software also installed on the other computer. This can be done by sending an email with the download link, or by sending the software as an attachment.

• Connect to the remote PC

Once the software is running on both computers, you should be able to connect remotely to the other system. The exact way this is done will vary depending on which software you use, but an instruction guide or online help system is always provided to help you with the installation.

• Make necessary repairs and adjustments on the remote PC

Once you are connected, you will be able to see the computer you are controlling. You have full access to the desktop and are also able to install and run software on it, such as diagnostic tools and malware removal programs. Take note that if you have to restart the remote system, you will need to reestablish the connection between the two systems.

Who Uses Remote Desktop Software?

remote-desktop-accessSoftware that allows you to establish a remote desktop connection to another computer is being used by an increasing number of people around the world. This type of program is commonly used due to the fact that it allows you to log in to another computer and run programs on it as if they were on your local machine. But who is using remote connection solutions? Let’s take a look:

Businesses around the world.

Companies are definitely the biggest users of remote desktop programs in the world. This is mainly due to the fact that this software is extremely useful in a business context. One of its primary advantages is that it makes telecommuting much easier than ever before. The user can connect to a remote computer at work and access all of their data, in addition to running any applications that they have installed on their office computer. They can also connect to their company’s internal network exactly as if they were at work. In addition to telecommuting, remote desktop software is also used in the business world to provide technical support and workstation configuration remotely.

Educational institutions.

Remote connection tools are also increasingly being used in educational institutions worldwide. Due to the fact that distance learning is getting more and more popular these days, schools must find innovative ways in order to teach their students. Remote access software lets students connect to a computer at their school and watch a presentation or do exercises remotely.

Individual consumers.

Software which allows remote desktop connections is gaining popularity among individual consumers too. Many people these days have more than one computer. By making use of a remote access solution, it is possible to control a home computer when you are away from it. This is useful, for example, if you are away from home for a few days and want to watch some videos that you have on your computer back home.

With regards to the actual software for remote connections, you have many choices. Some programs are capable of being used in different operating systems, such as Windows, Linux and Mac OS. Now that the use of mobile devices such as smart phones is increasing, there are remote access programs which let you access the information that you have stored on a regular computer from your smart phone. All of that makes it a lot easier and more convenient to always have the information that you need accessible and in front of your eyes, even when you are away from your computer.